COMFEE’ Countertop Dishwasher, Energy Star Portable Dishwasher, 6 Place Settings & 8 Washing Programs, Speed, Baby-Care, ECO& Glass, Dish Washer for Dorm, RV& Apartment, Black Appliances

1.0 out of 5 stars DON’T BUY! TERRIBLE QUALITY, NO RETURN, NO SUPPORT, YOU WILL LOSE YOUR MONEY FOR NOTHING I was really excited to get this thing. I bought an older house with no space for a regular dishwasher, and I didn’t want to damage my kitchen cabinets to install one. So, I decided to give a countertop dishwasher a chance. I had seen all the negative reviews about this Comfee unit, but I thought, ‘Why can’t I be lucky and avoid those problems?’ I couldn’t believe that the manufacturer wouldn’t stand behind their product, and Amazon still allowed them to sell this joke. Unfortunately, I was wrong, and like many other disappointed customers, I wasn’t lucky either.At first, I had to purchase a couple of adapters to connect this machine to my sink drain because my kitchen faucet isn’t the old-style simple faucet that requaires for hook up by manufacturer. I ended up spending an additional $50 on those adapters, but I was okay with it if it meant the dishwasher would work.After many hours dancing around the kitchen sink I finally got the machine to work! Yes, this appliance was too big for the countertop and poorly organized inside. It occasionally failed to dissolve tablets, didn’t clean and rinse dishes perfectly, and never managed to get my dishes completely dry. However, it did work for WHOLE SIXTY DAYS!!I suppose you’ll be content with this machine—until the Amazon 30-day return window closes. After that, this machine will inevitably fail, and you won’t be able to return it for a refund. Trust me, it will happen because this machine isn’t built to last. It’s a poor-quality, cheaply made plastic box with a weak pump and non-standard plastic hoses that can’t even be easily replaced.After just two months of use, my dishwasher started displaying the error code E4, which indicates water leaks in the base of the appliance and activates the anti-flood device. The machine would beep continuously and attempt to drain, but no water was coming out of the hose. There were no visible water leaks under the machine.I tried multiple troubleshooting steps, including unplugging the appliance, tilting it back at a 45-degree angle to ensure excess water drainage, checking the drain filter (which was clean), confirming that my sink drains properly, inspecting the hoses (which were in perfect condition), and even disconnecting and checking the drain hose for clogs (which it didn’t have). However, the error code persisted every time I attempted to start a wash cycle.I suspect there is an internal leak within the machine, and it appears that there may be fundamental design flaws that render this dishwasher unusable for its intended purpose. The number of customers giving this product 1 or 2 stars speaks to the widespread issues. It’s frustrating to see that Amazon is aware of these problems and still allows Comfee to sell this model.I reached out to Amazon support to address the issues with my dishwasher. However, their response left much to be desired. They inquired about the steps I had taken to resolve the problem, and I provided them with a detailed account of my troubleshooting efforts. Their suggested solution was to visit the Comfee website for support since the machine still can be under a 1-year warranty.The irony is that there were no apparent support links on the Comfee website, and I had to resort to a Google search to find any relevant information. Even then, trying to contact their customer support by phone turned out to be a frustrating and unsuccesful ordeal with long holds.Unfortunately, I’m currently dealing with the added stress of my spouse undergoing cardiac surgery, and I’m too exhausted to navigate through the maze of support calls. And the return process, besides that, seems incredibly challenging.It seems like this whole situation is more like a scam about the product quality, where everyone knows the customer will lose money. I ended up losing over $300, whereas a regular dishwasher might have only cost me $500. I’m extremely disappointed in this purchase.I’m still going to try to call the manufacturer support and will update my review according that.But today is my advice: DO NOT BUY. 89 people found this helpful